Terms & Conditions

Booking Terms

Bookings and Cancellations

All bookings and cancellation to be made in writing by email or by post.


A 10% deposit is required on booking. Full payment should be made no later than 10 days prior to start date of the course unless otherwise agreed. Payment can be made by cheque, or BACS.

Course Bookings/Reservations

All bookings/reservations are subject to the above standard terms and conditions.

Failure to Show

Any trainee failing to attend a course will still reflect a bona-fide booking, the fee of which will be subjected to our standard terms and conditions.


In the event a candidate is cancelled within one month of course date the deposit will be forfeited. Should the cancellation be made within 10 day of the course start date the full course fee will apply.

The above also applies to On-site courses.


We reserve the right not to issue certificates where an invoice remains unpaid.

Right of Admission

At Dynamic First Aid Ltd we pride ourselves on giving quality and interesting courses therefore any candidate who jeopardises our course by displaying aggressive, unruly or disruptive behaviour will be ejected from the course, under these circumstances no refund will be given for the cost of the course.

Course Timings & Attendance

Trainees must adhere to timings set out in the course information pack. Failure to attend and participate in any part of the course will result in the trainee's removal from the final examination (where applicable).

Re qualification Courses HSE

Trainees booked on the Re qualification course must be in possession of a valid HSE approved certificate. Proof of qualification must be provided at the time of booking. This can be either scanned and emailed or posted to us. The original must be brought on the first day of the Re qualification.

Force Majeur

Dynamic First Aid Ltd cannot be held responsible for any incident or occurrence outside of its control that affects any aspect of the training. If a course has to be changed, rescheduled or cancelled for any reason, Dynamic First Aid Ltd will make every reasonable effort to make mutually acceptable alternative arrangements at the earliest opportunity.